Refund Policy
Effective date: 1 November 2026
If you’re not happy with a purchase, you can get a full refund within 14 days of buying, no questions asked. This applies to every SmartkitStudio app, including plans, credits and other extras.
How to ask for a refund
- Email support@smartkitstudio.app with the email address you used to buy and the app name, or
- Contact Paddle, our reseller, using the link in your order receipt email.
What happens next
Refunds go back to your original payment method. Paddle processes them, and your bank may take a few days to show the money. When a refund is made, the plan, credits or extras from that purchase are removed. Your own data is not affected; anything an app keeps in your Google Drive stays there.
Questions about this page? Email support@smartkitstudio.app.